Quest Ballarat Station

Response from the owner 7 months ago Dear Vicky, Thank you for your wonderful 5/5 review. We are delighted you enjoyed our modern amenities, spectacular location near the train station, and found Quest Ballarat Station to be a great value. It is fantastic to know you made the most of Ballarat's walkability and discovered its fabulous food and architecture. We appreciate your feedback and look forward to welcoming you back. Best regards, Daniele Ferri Property Manager Quest Ballarat Station

Response from the owner 8 months ago Dear Guest, Thank you for your 5-star review and for choosing Quest Ballarat Station. We are pleased you enjoyed the secure basement parking, our clean modern rooms, and the lift access. It is great to know you felt safe and found the hotel quiet. We appreciate your feedback and look forward to welcoming you back. Best regards, Daniele Ferri Property Manager Quest Ballarat Station

Response from the owner 10 months ago Hi Katie, Thanks so much for your kind words — I’m really glad you enjoyed the comfort, cleanliness and space during your stay. We’re honoured you’d recommend us to others! I’m truly sorry we didn’t manage to place your group on the same floor — that’s something we should’ve handled better. We’ve spoken with the team to ensure future group bookings like yours are better coordinated. Appreciate your note about the tight parking too — we’re looking into ways to improve that experience. We’d love to welcome you back again. Just reach out to us directly next time and I’ll make sure your group is looked after personally. Warm regards, Amber Khanna Business Owner | Quest Ballarat Station

Response from the owner 3 months ago Dear Church, Thank you for your lovely review. We are glad you enjoyed your stay and found the team friendly, the rooms clean, and the location convenient. It is great to hear you felt safe and found everything easy to access, especially with the train and local attractions nearby. Your feedback means a lot to our team. We look forward to welcoming you back again soon. Kind regards, Amber Khanna | Business Owner | Quest Ballarat Station

Response from the owner 4 months ago Hi Me San, Thank you for your 5/5 review. We’re pleased you enjoyed your first stay with us, and that the upgrade to a One Bedroom apartment made your visit more comfortable and spacious. It’s also great to hear you found the service friendly, and I’ll be sure to pass on your kind words to Daniel. We appreciate your support and look forward to welcoming you back again soon. Kind regards, Renz Ganila Assistant Property Manager Quest Ballarat Station Front Office Team

Response from the owner 5 months ago Hi Bunny, Thank you very much for your wonderful feedback and for rating your stay 5 out of 5. We’re delighted to hear that your last minute New Year’s visit to Ballarat was such a positive experience, and that we were able to accommodate your requests for adjoining rooms and the same floor. It’s great to know the call from our owner, the team’s local dining recommendations, and assistance with securing a restaurant booking all helped make your family’s visit memorable. We truly appreciate your kind words about the property, the location, and our team. We look forward to welcoming you and your family back to Quest Ballarat Station again. Kind regards, Renz Assistant Property Manager Quest Ballarat Station

Response from the owner 5 months ago Thank you for your wonderful feedback, Les. We are delighted to hear you found the accommodation supremely comfortable and the service superb, and that the parking and location added to your stay. Your comment about staying again is especially appreciated. Thank you for choosing to stay with us. We look forward to welcoming you back in the future. Kind regards, Renz Ganila Assistant Property Manager Quest Ballarat Station

Response from the owner 5 months ago Hi Sachin, Thank you for your generous feedback and for rating your stay 5 out of 5. We’re very pleased to hear that, given your extensive travel experience, you found Quest Ballarat Station to be a top tier property. It’s great to know you appreciated the cleanliness, spaciousness, central location, and the convenience of being so close to the station, along with our secure undercover parking. Your kind words about the team are sincerely appreciated. I will be sure to pass your comments on to Amber and the rest of the team, who will be delighted to know they helped make your trip memorable. We look forward to welcoming you back when you return to explore more of Ballarat. Kind regards, Renz Assistant Property Manager Quest Ballarat Station